Testimonials

Dear Michael and Franco,

Thank you for your efforts and achievement with the sale of our home. We are most appreciative of your efforts in such a difficult marketing period.

Past Real Estate dealings have caused us disappointment, but we always felt you were working for us and you would always achieve the best result.

We hope the new owners will be very happy in this house.

Yours sincerely,

Dear friends,

We have been doing business with Michael Verstandig for over 15 years and will continue to do business with him for many years to come.

In the past 15 years, we have purchased two houses from him, rented two houses through Verstandig Zaini and have put the team in touch with five of our family and friends. We have no hesitation in making these referrals because Michael, Franco and the team go to great lengths to look after all their customers and customer requests.

Every person we have referred to them has been surprised with some aspect of their service from the commissions, speed of return phone calls, follow up, researching information for you, going the extra mile and assisting with tradesmen or putting the bins out!

If you have a property to rent, both you and your tenants can be assured that Verstandig Zaini will take the angst out of renting.

The best part is the team at Verstandig Zaini listen to you, are extremely reasonable and helpful. If you are thinking about buying, selling, renting, switching agents or just need some real estate assistance, we suggest considering the following:

Reasons to use Verstandig Zaini - Cut out the cowboys and their mumbo jumbo - Peace of mind with contracts and explanations - Great service - Competitive commissions - Regular reports, information and updates - Sensible marketing and sales strategies - Local and community minded - Support local small business.

Reasons not to use Verstandig Zaini - Re-read Reasons to use Verstandig Zaini - Give us a call – we should discuss

Sincerely

Dear Franco

It was pleasure dealing with people who you felt comfortable with. Our home became their home, not just another house to sell.

When the phone rang you weren't just talking to your agent it was like speaking with a friend. Thank you Franco and Michael (your 5 star in our book).

We would have no hesitation in recommending VZ Real Estate to anyone wanting to sell their home. We will most definitely be using them again if we need to sell in the future.

Best wishes

Dear Michael,

Kathy and I would like to take the opportunity to sincerely thank you for the service you have provided to us during the course of the sale of our townhouse at Ferny Grove.

Selling a property is a stressful time for most people, and we can honestly say that from our initial meeting with you, right through to the completion of our sale, you did everything in your power to put us at ease and ensure we understood each step of the way.

We really appreciated your honest and down-to-earth manner, which was refreshing after meeting a variety of agents. The effort you went to regularly contact us throughout the sale process and keep us up to date with developments was also greatly appreciated, as it gave us great peace of mind.

Additionally, your offers of assistance and advice when we are searching for a property to buy, were not only appreciated, but well and truly above and beyond the level of service you would ordinarily expect.

We would highly recommend VZ Real Estate to anyone wishing to buy and sell property, and would list with you again without hesitation.

Yours sincerely,

Dear Michael and Franco,

Wyam and I just wanted to thank you for everything you've done for us. We have never come across real estate agents who have been so genuine and honest.

We really appreciate all the little extras that you have helped with including recommending services that we required in setting up our household. You have helped make this normally stressful event a very pleasant and enjoyable experience. With your help we have made our dream a reality and now own our first home and will have it ready just in time to welcome our son into this world.

We are so grateful to have such a beautiful home to raise our young family in. Thank you again for your wonderful service and we look forward to staying in contact.

Kind regards,

Testimonial for VZ Real Estate

Thanks Franco and Michael for a job well done in selling my home.

I couldn't be happier with the service you provided. Everything went smoothly and you kept me well informed at each stage of the process.

Your company is setting a standard that shows what is possible for a real estate agent to be.

Dear Michael & Franco,

We would like to thank you for providing us with professional, outstanding service on the recent sale of our property.

The process was entirely stress-free and enjoyable thanks to everyone in your office. Not many people can say that their Real Estate agents sold the house within 24 hours for $3,000 over the asking price and also provided genuine support, advice and assistance. The advertising and photos were excellent and it was very reassuring to know that either one of you were in our home with prospective buyers.

We would also like to thank you for your support when there were problems with the settlement of our new home. Your phone calls, not only to us but also our Solicitors were greatly appreciated and helped to ease the pressure immensely.

Michael & Franco, we can't thank you enough for your professionalism, exceptional service and friendship. We will be highly recommending Verstandig Zaini Real Estate to anyone buying and selling property and we know that your business will continue to be a huge success.

Many thanks,

Dear Michael

Adam and I would like to take this opportunity to thank you so much for taking the daunting and stressful task of purchasing our first home, and turning into an absolutely exciting and memorable occasion! From the moment we met you we knew that we were in good hands.

There were many occasions you went above and beyond the duty of being a real estate agent! Thank you so much for answering my many questions, promptly taking care of any concerns that we had and most importantly, keeping us informed Not only were your services exceptional, but so to were the people that you recommended to do our legal's and all the necessary inspections.

We have absolutely no hesitation in recommending you and your services to our friends and family. Once again Michael, thank you so much for being true to your word, 'No lies, no deceit, just honesty, integrity and results!" Wishing you every success in the future.

Kind regards,

To The Verstandig Zaini Team,

We would like to express our appreciation for the outstanding and personal service your team has provided us with on the recent sale of our property at Keperra. Not only is this normally a stressful time for any family who decide to sell their home, but due to personal health issues, for our family it was an extremely hard decision to make.

Your team not only were prompt and forthcoming with anticipated market value figures for our property, but you all outdid yourselves with the extra special service you provided in assisting us to sell our home within 14 days of putting it on the market.

Your diligence to customer service and all those additional times when we asked so many questions, were all part of the outstanding service you provided us with.

We would have no hesitation in recommending your team to our friends and family. When we are next in the market to buy more property your team will be the first real estate we call.

Many thanks once again for your service and sincerity in helping us make our dreams come true!

Darren Groth's testimonial "Real (Estate) Heroes - (A 100 Word Short Story)"

Dear Michael and Franco,

We would like to thank you and your team at Verstandig and Zaini for the prompt sale of our home. It has been an absolute pleasure dealing with such honest and professional agents.

We felt completely confident with your office, it was a refreshing change as we were previously listed with another agent in your area.

You and Franco both delivered exactly what you promised from the first meeting, like keeping the lines of communication open at all times, we spoke nearly daily, and always calling us after every inspection.

Our property was unique, as it was a contemporary pole home, but you qualified all potential buyers before an inspection. This obviously gave us a result that we were all happy with.

One thing that stands out for us is the attention and respect our property received and always gave us great advice along the way.

We hope you have every success in the future as you both deserve it, and we just wish we could tell more people in the area that if they are thinking of buying, selling or renting a property, just how great you guys are.

Yours sincerely Simon,

Dear Michael and Franco,

Please accept our sincere thanks for managing the sale of our house and the subsequent purchase of our new home. We were very impressed from our initial meeting 6 months prior to us listing our house, with your honesty, integrity and openness.

We never felt any pressure to make any move before we felt it was the right time, and the advice we received from you was always accurate and sincere. The quality of the photos and the advertising was excellent, and at a great price! Also your dedication to keeping a list of prospective buyers meant that you were able to bring three clients through our house within 24 hours, and we had sold our house within 36 hours for $1000 more than our list price! Most of all we were grateful for the honest guidance and approachability that you both provided, as we had not bought and sold a house before, and your direction and advice in this was greatly appreciated.

You also kept us informed every step of the way through regular phone calls and correspondence, which made us feel very much a part of the whole process and helped to reduce our stress levels significantly.

Thank you once again, and we have no hesitation in highly recommending you and your services to anyone wishing to buy or sell their property, and support a great local business.

Regards

Dear Michael,

Shane and I would like express our sincere thanks for all your help with the recent purchase of our new home in Mitchelton.

From the moment I contacted you, you dealt with me with total honesty and integrity. I felt as though you were not interested in making a housing sale but in finding us the simplest way possible to buy the house we've always wanted. What turned into being a near impossible purchase due to many, many factors was made possible due to your hard work and commitment to both the vendor and us.

Your persistence in seeking out solutions to issues that almost prevented the sale made it all fall into place. Since this time not only did you help us achieve our goal of moving into our new home you have continued to help us with other needs now we have moved in, well above and beyond the call of duty.

You are a fountain of knowledge and contacts. At all times you and your firm have handled yourself efficiently and with the utmost professionalism and we look forward to referring you on to others, not only looking to buy but also to sell.

Many thanks,

To Whom It May Concern

It is with both a sense of pleasure and gratitude that I undertake to pen a few words in acknowledgment of the excellent service we received from Verstandig Zaini when recently selling our house.

We had the good fortune to have made Franco's acquaintance about a year prior to making the decision to sell when they were going door to door introducing themselves to the community. I felt completely at ease during this initial meeting and when we finally got around to selling our house we invited them back to see what they could offer.

It was then that we met Michael and he only reinforced my initial impression of the manner in which this duo aspire to conduct their business. In all honesty we had invited several of the other larger National franchises to appraise our property and put forward their proposals for selling our home as well however we constantly felt pressured with the must list with us now attitude that was almost always on display.

I had already short listed Verstandig Zaini based on the initial rapport I had developed with both Michael and Franco as well as the fact that they were a small local business. My one and only reservation at the time was probably the same as for most people, their size compared to the big chains. Undeterred, I decided to go with my gut feeling and could not have been happier with the result.

What's more it truly was a case of the journey being more pleasurable than the destination. As it turned out it was Michael that handled our sale and we were more than grateful for the number of times he went above and beyond the call of duty to aid us in all facets of not only our sale but the purchase of our new home which was listed with another agent.

It is therefore without hesitation or reservation that I can fully recommend the services of this most outstanding business which has since had the honour of being awarded "Small business of the year" at the Quest Newspapers Business awards, an honour that they richly deserve.

I am sure that if you follow your intuition as I had done when choosing your real estate agent you will look no further than Verstandig Zaini.